- 1798.100 – Consumers right to receive information on privacy practices and access information
- 1798.105 – Consumers right to deletion
- 1798.110 – Information required to be provided as part of an access request
- 1798.115 – Consumers right to receive information about onward disclosures
- 1798.120 – Consumer right to prohibit the sale of their information
- 1798.125 – Price discrimination based upon the exercise of the opt-out right
Are businesses required to offer the same methods for submitting DSR requests under the CCPA as they are under the GDPR?
Much like the GDPR, the CCPA gives consumers certain rights over their data. In particular, California residents have the right to request access to their personal information, the right to request the deletion of their personal information, and the right to opt out of the sale of their personal information.1
Businesses that are already GDPR-compliant will have pre-existing methods for fielding data subject requests, such as web portals, email addresses, or dedicated phone numbers. While these methods may be adequate, businesses should double check that all of the CCPA’s requirements are met. Whereas the GDPR has very few requirements governing submission methods, the requirements under the CCPA and Proposed Regulations are numerous.2
The end result is that if a business is GDPR compliant with respect to how data subjects are able to submit rights requests, it may not be CCPA compliant. In contrast, if a business is CCPA compliant with respect to how consumers are able to submit rights requests, it will almost certainly be GDPR compliant.
Below is a comparison of the requirements for methods to submit requests under the GDPR and under the CCPA.
Are the verification requirements for access and deletion requests the same under the CCPA as they are under the GDPR?
Both the CCPA and the GDPR provide individuals with a right to request access to their personal information and a right to request the deletion of their personal information.1 As a result, businesses that field rights requests are required to ensure that the requestor is indeed the individual he or she is claiming to be. The failure to properly verify an individual, and the subsequent unauthorized disclosure, can trigger data breach provisions under both laws.
While the GDPR provides high-level guidance on how to verify the identity of a requestor, the CCPA and the accompanying Proposed Regulations are more specific in their requirements. 2 Below is a comparison of the requirements for verifying the identity of a requestor under the GDPR and under the CCPA.